Learning Help Centre
System Requirements
What you need to access online training
Our online training courses are designed to be accessible for everyone, so all you need is a reliable internet connection to access the SuperSchool learning platform.
If you are interested in live online face to face training with our lead instructor Brett Meads, please get in touch to discuss the format and running of a live session.
Payments
Accepted payment methods
Payments can be made via credit card or EFT/bank transfer through a secure online payment processing facility.
By clicking the submit button on a course enrolment page, you will be taken to PayPal to complete the transaction. A tax invoice is supplied to your email address, and the transaction will be shown under the name SuperCool Asia Pacific Pty Ltd.
Troubleshooting
If you’re having trouble with any of the following, please contact us:
- I have paid for the course but haven’t received my log in details
- I’m having trouble logging into my training portal
- Help! I accidentally deleted my progress
If you are having any issues logging in, using our eLearning software or viewing and managing your progress, please contact us.
Certificates
Your personalised certificate will be awarded on the successful completion of your chosen course. This is supplied as a PDF document and can be found in your online learning portal. It will display the name you used when you enrolled in the course.
If you have registered and paid for a course on behalf of an employee and you would like their name to be shown on the certificate instead, please contact us and let us know the trainee’s name.
This shareable PDF can be supplied to your employer, added to your resume or shared on your LinkedIn page or other social media profiles.
A hard copy can be supplied on request – please email us if you would like a copy posted to you.
Suggest a course
SuperSchool’s training courses offer practical advice in an accessible format that is easy to understand. We’ve developed our current courses to meet the requirements of the industry – and we’d like to develop more!
Our instructors are always keeping an ear to the ground, listening to the needs of the industry and providing new courses that couple practical skills with profitable outcomes.
If you have identified a skills or knowledge gap – either within your organisation or the industry as a whole, we’d like to hear about it.
Train online with SuperSchool
Online training courses for cold chain professionals, HVAC&R technicians, tradespeople, site supervisors, logistics team leaders and more.